25 March 2020
In response to the COVID-19 outbreak, we wish to reassure all our guests and those thinking of visiting Coco Bay Resort that your health and wellbeing is paramount to us.
Our resort remains open for those still requiring accommodation. We’re implementing a variety of measures to ensure our guest and staff safety and adhering to all Government advice and guidelines.
We’re following all Government Health guidelines to ensure our cleaning and hygiene practices are of the highest standard. We already use commercial-grade disinfectant for interior cleaning as standard procedure but we are being extra vigilant and regularly disinfecting common areas including the Reception counter and shared pens. We are also cleaning down outdoor common areas with a mixture of disinfectant and methylated spirits daily. This includes the pool furniture, BBQ area and seating, sauna etc.
We ask all our guests to please practice good hygiene and wash your hands with soap regularly, as frequently as every 20 minutes or after coming in contact with a shared or public area.
We are adhering to the recommended social distancing rules of 1.5m between people and this applies inside the Reception area as well we have spaced the pool lounges for your comfort.
Due to the virus’ being able to live on surfaces for up to 2-3 days we’re implementing extra measures. We are now staggering bookings 3 days apart for each of our Villas where possible to further reduce the risk of any surface spread between guest stays.
Our small resort is limited in its capacity and therefore have a small number of guests at any given time. We continue to offer clean, comfortable, self-contained townhouse-style accommodation surrounded by tropical gardens.
Questions and more information
If you have any questions about your existing booking, require a last-minute booking due to changed travel plans, require a home office solution or simply need a place to retreat to or self-isolate, please contact us on 07 5449 0200 or email firstname.lastname@example.org
We wish you all good health, stay safe and we look forward to welcoming you to Coco Bay Resort again soon.
Joanne & Jason,